FIVE 9S COMMUNICATIONS · FIELD REFERENCE · LOW-VOLTAGE TECH

ELEVATOR EMERGENCY PHONE
POTS → VoIP CONVERSION

REV 1.0 · 2026
ASME A17.1 · NFPA 72
UTAH LABOR COMMISSION
Governing Codes — Utah Jurisdiction
Utah adopts ASME A17.1 by administrative rule (R616-3). The applicable code edition is tied to the elevator's installation or last modernization date — not the current published edition. Contact the Utah Labor Commission Division of Boiler and Elevator Safety to confirm which edition governs your specific unit before starting work. Certificate of Inspection is valid for 24 months and must be posted in the elevator at all times.
ASME A17.1 — Emergency Communication (§2.27.1)
A17.1 §2.27.1.1.1 — Two-Way Communication Requirement Every elevator must have a means of two-way voice communication connecting to a location staffed by authorized personnel. The system must NOT use a handset; it must be hands-free. The communications means shall not be transmitted to an automated answering system as the final destination.
A17.1 §2.27.1.1.2(b) — 45-Second Fallback Routing If authorized personnel are not reached within 45 seconds, the call must automatically route to an alternate staffed location. An automated system is permissible only as an intermediary if live personnel are reached within that 45-second window.
A17.1 §2.27.1.1.3 — Operational Requirements (a) Activated by single push-button, max 5 lb force, no tight grasping/pinching required. (b) Button must be labeled PHONE with tactile characters and the international symbol. (c) Visual indicator on PHONE panel must illuminate when call is established and extinguish only when call ends. (d) System must identify building location and elevator number to authorized personnel automatically. (g) Disconnection only by authorized personnel or a timed termination (min 3 min after establishment, with extension capability).
A17.1 §2.27.1.1.6 — Daily Automatic Verification (Critical for VoIP) The system must automatically verify operability of the communication path at least once per day WITHOUT activating the communications link. For VoIP/ATA implementations, this requires the ATA or monitoring system to verify the SIP registration status and signal path — not just that power is present. If verification fails, both an audible AND visual alarm must activate until service is restored.
A17.1 §2.27.1.1.5 — Backup Power (2019+ editions) Emergency communication must remain operational during a building power outage. Minimum 4 hours of standby power for the communication means and visual indicators. Minimum 1 hour for audible alarm. This power source must be independent of the elevator's main power supply. NOTE: VoIP requires UPS on BOTH the ATA and the network switch/router in the path.
A17.1 §2.27.1.2 (2019+) — Visual Communication / ADA For elevators permitted or modernized under 2019+ code editions, a visual communication means must be provided for passengers who are deaf, hard of hearing, or speech impaired. This is a significant addition — confirm with the Utah AHJ whether your elevator's vintage triggers this requirement or whether it applies only to modernization work.
NFPA 72 — Relevant Crossover Requirements
NFPA 72 Chapter 24 — Emergency Communication Systems (ECS) While NFPA 72 primarily governs fire alarm systems, its Chapter 24 (Emergency Communication Systems) is sometimes invoked by AHJs for elevator phone backup power and pathway survivability. If your building has an interconnected fire alarm system, confirm with the AHJ whether NFPA 72 pathway survivability requirements (§24.3.5) apply to the elevator phone circuit — particularly if the phone wiring shares the same conduit or pathway as fire alarm wiring.
NFPA 72 §10.6.7 — Power Supply & Backup When NFPA 72 is invoked alongside A17.1, the power supply for the emergency communication system must comply with secondary (standby) power requirements. This reinforces the 4-hour UPS mandate and may require that the UPS itself be monitored for fault conditions with supervisory signal reporting.
Utah-Specific AHJ Notes
Utah Labor Commission — Division of Boiler and Elevator Safety
Phone: (801) 530-6800 · laborcommission.utah.gov

Utah Rule R616-3-13 states: when an elevator undergoes modernization, components involved in that modernization must comply with the latest version of A17.1 in effect at time of remodeling. Replacing the emergency phone/communication circuit may be classified as modernization. Get written guidance from the Division before committing to a scope. The inspector has the final call on whether a VoIP conversion triggers a full modernization review.
COMPLETION
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Phase 1 — Pre-Work Investigation
Phase 2 — ATA Installation & Configuration
Phase 3 — End-to-End Testing
Phase 4 — State Inspector Approval
Grandstream HT813 — Elevator Phone Configuration
Why the HT813 for a life-safety application: The HT813 is a hybrid ATA — it has both an FXS port (connects to your analog elevator phone via the traveler pair) and an FXO port (connects to a PSTN/POTS line). If the HT813 loses power or loses SIP registration with the VoIP system, it automatically bridges the FXO PSTN line directly to the FXS port at the hardware level. The cab phone falls back to a plain analog call over copper — no software, no network, no configuration required in that moment. This passive failover is uniquely well-suited to elevator emergency phone requirements.
Emergency use disclaimer: Like other Grandstream ATAs, the HT813 is not factory pre-configured for emergency services and Grandstream does not guarantee emergency connectivity. The FXO lifeline capability is hardware-level and reliable, but the VoIP path (FXS in normal operation) depends on your SIP provider and PBX uptime. Use an enterprise-grade SIP provider with a documented SLA. This is not a place for consumer-grade VoIP.
HT813 Port Map — Know Before You Wire
Port / LEDPhysicalPurpose in This Installation
FXS PortGreen RJ11Connects to elevator cab phone circuit via 66-block / traveler pair. This is the "phone side."
FXO PortBlue RJ11Connects to an existing PSTN/POTS line (if available at demarc). Provides automatic analog lifeline fallback.
WAN PortRJ45Connect to building network switch (VoIP VLAN). Primary path for SIP registration and calls.
LAN PortRJ45HT813 has built-in NAT router. LAN port can connect a local device (laptop for config). Not used for production traffic here.
POWER LEDBlue solidUnit is powered
FXS LEDBlue solid = registered; blink = in callConfirms SIP registration for elevator phone extension
FXO LEDBlue solid = PSTN line detectedConfirms POTS lifeline line is present and active
WAN LEDBlue solid = link upNetwork connectivity
Step 1 — Access Web GUI

Connect HT813 WAN port to network. From a phone plugged into the FXS port, dial *** then 02 to hear the IP address. Navigate to that IP in a browser. Login: admin / admin — change immediately. Web GUI tabs: STATUS · BASIC SETTINGS · ADVANCED SETTINGS · FXS PORT · FXO PORT.

Step 2 — Basic Settings
ParameterRecommended ValueReason
Admin PasswordChange from defaultSecurity baseline — default is "admin"
Time ZoneUS/MountainUtah local time for logs and diagnostics
Device ModeBridge (recommended)Disables NAT router function; ATA passes traffic through. Use "NAT Router" only if HT813 is the edge device — unlikely in a building IDF/MDF setup.
IP Mode (WAN)Static IP (preferred)Prevents IP drift on reboot; required for stable SIP registration and remote monitoring
Layer 3 QoS (DSCP)EF (46 / 0x2E)Marks voice packets for priority on managed switches
Reply to ICMP on WANYesAllows ping for basic connectivity verification from network team
Step 3 — FXS Port Settings (Elevator Phone — Primary VoIP Path)

Web GUI → FXS PORT tab

ParameterRecommended ValueReason
SIP Server[PBX IP or hostname]Your VoIP PBX address
SIP User ID[Extension #]Elevator phone extension number
Authenticate ID[Extension #]Usually same as SIP User ID
Authenticate Password[SIP password]Set on PBX side — use strong password
Name / Caller IDELEVATOR [#] EMERGENCYIdentifies call at monitoring center display
Preferred Codec (1st)PCMU (G.711 μ-law)Best compatibility; no compression artifacts; lowest latency
DTMF MethodRFC2833Most compatible across VoIP infrastructure
Register Expiration60 secondsShort interval detects registration drops quickly
Off-Hook Auto-Dial[Monitoring center number]Single-button emergency call — critical for code compliance
Auto-Dial Delay1–2 secondsAllows line to stabilize after off-hook before dialing
Call WaitingDisabledNo call waiting on emergency line
3-Way ConferenceDisabledNot applicable; prevents misuse
Do Not DisturbDisabled (locked)Emergency line must always pass calls through
VoicemailDisabledA17.1 prohibits automated answering as final destination
Polarity ReversalEnabled (if monitoring center uses it)Signals call answer to cab phone; may drive visual indicator
WinkEnabled (if monitoring center sends WINK)Call acknowledgment signaling — confirm with monitoring center
Loop Current DisconnectPer monitoring center specSignals call termination on the analog side
Echo Cancellation (LEC)EnabledEssential in machine rooms — typically noisy electrical environment
Gain (RX/TX)Start at 0dB; adjust after test callMachine room acoustic conditions vary; adjust if monitoring center reports low volume or if cab is too loud
Step 4 — FXO Port Settings (PSTN Lifeline — HT813 Exclusive Feature)

Web GUI → FXO PORT tab · Only applies if a POTS line is connected to the FXO port

Passive vs. Active lifeline: The HT813's most important lifeline behavior is passive — if the unit loses power or SIP registration, the PSTN line on the FXO port is hardware-bridged directly to the FXS port. The cab phone connects to the POTS line with no software involvement. This requires no FXO configuration at all — it happens automatically. The settings below are for active FXO use: routing specific calls through the POTS line while VoIP is still up, or registering the FXO port as a SIP account for inbound routing.
ParameterRecommended ValueReason
AC Termination ModelAuto-Detected (or USA/600Ω)Matches US POTS line impedance; auto-detect works for most Utah POTS lines
Enable PSTN Disconnect Tone DetectionYesDetects when POTS line goes dead (carrier loss); prevents stuck calls
PSTN Disconnect ToneDefault (US tone pattern)US standard reorder tone; leave default unless POTS line uses non-standard tones
Number of Rings Before Answer2If set to 1, Caller ID may not be captured before answer
PSTN Ring Thru FXSNoPrevents incoming POTS calls from ringing the elevator cab phone — only outbound lifeline needed here
Stage Method1One-stage dialing — simpler for emergency use; no second-stage PIN required
Route Call to PSTN (Dial Plan){L: [monitoring#]x+} or leave blank for passive-onlyIf active routing through POTS is desired as VoIP fallback, configure dial plan to match monitoring center number. Leave blank if relying on passive hardware pass-through only.
Current DisconnectDisabled (test first)Some legacy POTS lines (especially AT&T copper) do not tolerate current disconnect. Enable only if POTS line is confirmed compatible. Tone + Reversal detection is safer on older lines.
Step 5 — Verify Registration (Both Ports)
FXS STATUS CHECK — Web GUI → Status → Port Status FXS Registration: should display Registered
FXO Status: should display PSTN Connected (if POTS line is plugged in; FXO LED will be solid blue)
If FXS shows "Not Registered": check SIP server address, credentials, firewall rules (UDP 5060 SIP, UDP 10000–20000 RTP).
If FXO shows no line detected: check RJ11 connection at FXO port and at demarc/66-block.
Alternative ATA Options (If HT813 Is Unavailable)
Cisco SPA122 Enterprise-grade 1 FXS + 1 FXO hybrid ATA — functionally similar to the HT813. More expensive; well-suited if the building's VoIP infrastructure is Cisco-managed and provisioning templates already exist.
Obihai OBi212 1 FXS + 1 FXO alternative. Supports G.711, polarity reversal, off-hook auto-dial. Good budget option if FXO lifeline is needed and HT813 is unavailable, though Obihai support has changed since Google's acquisition.
Wiring Diagrams — POTS to VoIP Conversion
Always photograph the existing 66-block wiring before any changes. Label all existing pairs. Maintain tip/ring polarity throughout — reversing polarity at any splice can prevent the cab phone from functioning correctly.
FIG 1 — System Overview: Elevator Cab to VoIP Network
ELEVATOR CAB MACHINE ROOM COMM ROOM / MDF NETWORK / VoIP CAB PHONE (Hands-free, auto-dial) RJ11 2-wire TRAVELER CABLE Tip / Ring pair T/R 66-BLOCK Splice point Traveler ←→ ATA Maintain polarity! ATA Grandstream HT801 FXS → RJ11 → 66-block ETH → Switch/UPS FXS UPS (4-hr rated) Powers ATA + switch CAT5e MDF PATCH PANEL ATA uplink port VoIP VLAN tagged MANAGED SWITCH QoS: DSCP EF VoIP VLAN Must be on UPS! LAN VoIP PBX / SIP SERVER Elevator extension registered here Failover routing configured MONITORING CENTER Authorized personnel (live, 24/7) Receives location ID + elevator # SIP call Analog pair (Tip/Ring) Ethernet / SIP UPS required
FIG 2 — 66-Block Splice Detail: POTS Removed, ATA Bridged In
66-BLOCK FROM TRAVELER Tip (W-BL) Ring (BL-W) CLIP CLIP TO ATA FXS PORT Tip → ATA Pin 1 Ring → ATA Pin 2 CLIP CLIP TIP (White-Blue) + RING (Blue-White) − ATA RJ11 Pin 1 (Tip) ATA RJ11 Pin 2 (Ring) OLD POTS DEMARC Disconnected & capped Do not remove — leave for reference / fallback TRAVELER CABLE From Elevator Pit → Machine Room Junction Box ATA FXS PORT Grandstream HT801 RJ11 Green port ~48VDC on-hook 66-block bridge clip (connects left to right half) Bridging clip installed
FIG 3 — UPS / Backup Power Path (4-Hour Requirement)
BUILDING AC MAINS 120VAC (may fail in outage) GENERATOR (if applicable) UPS #1 Machine Room Min 4-hr runtime Powers: ATA only Label: DO NOT POWER OFF ELEVATOR EMERGENCY UPS #2 Comm Room / IDF Min 4-hr runtime Powers: Network switch carrying ATA traffic CRITICAL — see note ATA (HT813) 12VDC from wall adapter Plug adapter into UPS #1 NETWORK SWITCH IDF/MDF managed switch Plug into UPS #2
Key insight on UPS placement: Many technicians UPS the ATA but forget the network switch. If the switch powering the ATA's Ethernet port goes down, the VoIP registration drops and the emergency phone goes dead — even with the ATA powered. Both devices must be on battery backup for the full 4-hour requirement to be met.
Test Log & Sign-Off
Complete each test, record results below, and present this log to the Utah State Elevator Inspector. The inspector may request a live demonstration of any item on this list.
Functional Test Results
Test Code Ref Pass/Fail Notes / Date
Single button press initiates call — no handset required §2.27.1.1.3(a) [ PENDING ] Click to edit
Call reaches live authorized personnel within 45 sec §2.27.1.1.2(b) [ PENDING ] Click to edit
Visual acknowledgment indicator illuminates in cab §2.27.1.1.3(c) [ PENDING ] Click to edit
Building location and elevator # announced automatically §2.27.1.1.3(d) [ PENDING ] Click to edit
Call does NOT route to automated answering as final dest. §2.27.1.1.1 [ PENDING ] Click to edit
Fallback routing activates if primary unanswered §2.27.1.1.2(b) [ PENDING ] Click to edit
WINK / polarity reversal passes through to cab device ATA spec [ PENDING ] Click to edit
UPS sustains ATA + switch with facility power disconnected §2.27.1.1.5 [ PENDING ] Click to edit
Audible alarm activates when communication path fails §2.27.1.1.6 [ PENDING ] Click to edit
Daily automatic path verification confirmed active §2.27.1.1.6 [ PENDING ] Click to edit
SIP registration verified stable over 24-hour period Best practice [ PENDING ] Click to edit
HT813 FXO LED solid blue — PSTN lifeline line confirmed present at FXO port HT813 spec [ PENDING ] Click to edit
HT813 FXO lifeline test: disconnect Ethernet → cab phone call still completes via POTS HT813 spec [ PENDING ] Click to edit

Click [ PENDING ] to cycle through: PENDING → PASS → FAIL. Notes cells are editable.

Sign-Off Block

INSTALLING TECHNICIAN

NAME / DATE

UTAH STATE ELEVATOR INSPECTOR

NAME / CERT # / DATE

MONITORING CENTER CONTACT

NAME / COMPANY / DATE CONFIRMED VoIP COMPATIBLE

CERTIFICATE OF INSPECTION #

ISSUED DATE / EXPIRATION DATE (24 months)

Key Contacts
OrganizationContactNotes
Utah Division of Boiler & Elevator Safety(801) 530-6800AHJ for elevators · laborcommission.utah.gov
Grandstream Supportsupport.grandstream.comHT801/HT802 config help
Monitoring Center[Fill in]Confirm VoIP compat, WINK signal use
Building IT / VoIP Admin[Fill in]SIP credentials, VLAN, QoS config
Elevator Service Company[Fill in]Traveler cable drawings, cab phone documentation