Governing Codes — Utah Jurisdiction
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Utah adopts ASME A17.1 by administrative rule (R616-3). The applicable code edition is tied to the elevator's installation or last modernization date — not the current published edition. Contact the Utah Labor Commission Division of Boiler and Elevator Safety to confirm which edition governs your specific unit before starting work. Certificate of Inspection is valid for 24 months and must be posted in the elevator at all times.
ASME A17.1 — Emergency Communication (§2.27.1)
A17.1 §2.27.1.1.1 — Two-Way Communication Requirement
Every elevator must have a means of two-way voice communication connecting to a location staffed by authorized personnel. The system must NOT use a handset; it must be hands-free. The communications means shall not be transmitted to an automated answering system as the final destination.
A17.1 §2.27.1.1.2(b) — 45-Second Fallback Routing
If authorized personnel are not reached within 45 seconds, the call must automatically route to an alternate staffed location. An automated system is permissible only as an intermediary if live personnel are reached within that 45-second window.
A17.1 §2.27.1.1.3 — Operational Requirements
(a) Activated by single push-button, max 5 lb force, no tight grasping/pinching required. (b) Button must be labeled PHONE with tactile characters and the international symbol. (c) Visual indicator on PHONE panel must illuminate when call is established and extinguish only when call ends. (d) System must identify building location and elevator number to authorized personnel automatically. (g) Disconnection only by authorized personnel or a timed termination (min 3 min after establishment, with extension capability).
A17.1 §2.27.1.1.6 — Daily Automatic Verification (Critical for VoIP)
The system must automatically verify operability of the communication path at least once per day WITHOUT activating the communications link. For VoIP/ATA implementations, this requires the ATA or monitoring system to verify the SIP registration status and signal path — not just that power is present. If verification fails, both an audible AND visual alarm must activate until service is restored.
A17.1 §2.27.1.1.5 — Backup Power (2019+ editions)
Emergency communication must remain operational during a building power outage. Minimum 4 hours of standby power for the communication means and visual indicators. Minimum 1 hour for audible alarm. This power source must be independent of the elevator's main power supply. NOTE: VoIP requires UPS on BOTH the ATA and the network switch/router in the path.
A17.1 §2.27.1.2 (2019+) — Visual Communication / ADA
For elevators permitted or modernized under 2019+ code editions, a visual communication means must be provided for passengers who are deaf, hard of hearing, or speech impaired. This is a significant addition — confirm with the Utah AHJ whether your elevator's vintage triggers this requirement or whether it applies only to modernization work.
NFPA 72 — Relevant Crossover Requirements
NFPA 72 Chapter 24 — Emergency Communication Systems (ECS)
While NFPA 72 primarily governs fire alarm systems, its Chapter 24 (Emergency Communication Systems) is sometimes invoked by AHJs for elevator phone backup power and pathway survivability. If your building has an interconnected fire alarm system, confirm with the AHJ whether NFPA 72 pathway survivability requirements (§24.3.5) apply to the elevator phone circuit — particularly if the phone wiring shares the same conduit or pathway as fire alarm wiring.
NFPA 72 §10.6.7 — Power Supply & Backup
When NFPA 72 is invoked alongside A17.1, the power supply for the emergency communication system must comply with secondary (standby) power requirements. This reinforces the 4-hour UPS mandate and may require that the UPS itself be monitored for fault conditions with supervisory signal reporting.
Utah-Specific AHJ Notes
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Utah Labor Commission — Division of Boiler and Elevator Safety
Phone: (801) 530-6800 · laborcommission.utah.gov
Utah Rule R616-3-13 states: when an elevator undergoes modernization, components involved in that modernization must comply with the latest version of A17.1 in effect at time of remodeling. Replacing the emergency phone/communication circuit may be classified as modernization. Get written guidance from the Division before committing to a scope. The inspector has the final call on whether a VoIP conversion triggers a full modernization review.
Phone: (801) 530-6800 · laborcommission.utah.gov
Utah Rule R616-3-13 states: when an elevator undergoes modernization, components involved in that modernization must comply with the latest version of A17.1 in effect at time of remodeling. Replacing the emergency phone/communication circuit may be classified as modernization. Get written guidance from the Division before committing to a scope. The inspector has the final call on whether a VoIP conversion triggers a full modernization review.
COMPLETION
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Phase 1 — Pre-Work Investigation
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Confirm Utah AHJ / ASME edition in force Contact Utah Labor Commission to confirm which A17.1 edition applies to this elevator. Get response in writing. Ask explicitly: does a VoIP phone conversion constitute a modernization under R616-3-13? Contact: (801) 530-6800 · laborcommission.utah.govFIRST STEP
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Document existing POTS circuit path Trace the analog pair from the elevator cab → traveler cable → machine room → MDF/66-block → demarc. Note wire gauge, pair assignments, splice points, and any existing 66-block punch-downs. Photograph all 66-block terminations before touching anything.DOCUMENT
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Identify traveler cable conductor pair used for phone Elevator traveler cables carry multiple conductors. Identify which pair is dedicated to emergency phone (typically labeled or color-coded per elevator OEM drawings). Verify continuity and insulation resistance from cab to machine room. Use Fluke 87V to test: continuity, tip-ring polarity, DC loop resistance. Target <50Ω for voice-grade pair.TEST
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Inventory existing emergency phone device in cab Record make, model, and wiring of the cab-mounted emergency phone. Note if it uses a 2-wire analog interface (POTS-compatible). Confirm the device auto-dials on button press (required by code) and plays the location announcement.A17.1 §2.27.1.1.3(d)
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Confirm monitoring center compatibility with VoIP Call the elevator monitoring center and verify they can accept calls from a VoIP/ATA line. Ask specifically: do they send a WINK signal for call acknowledgment? Do they send polarity reversal? Some legacy monitoring systems require POTS-specific signaling. WINK = 140–290ms open-loop signal used by some monitors to acknowledge receipt. ATA must support this.CRITICAL
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Assess building network infrastructure Identify where the ATA will be placed (machine room or IDF/MDF). Confirm: Is there a powered network switch nearby? Is there PoE or a separate power outlet? Is the switch on UPS? What VLAN/QoS policies exist for the VoIP network?NETWORK
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Verify generator and UPS coverage Confirm whether the machine room electrical circuit is on the building emergency generator. Separately confirm whether network switching infrastructure (closet) is on generator. Both the ATA and its network path must have 4-hour backup. A17.1 2019+ §2.27.1.1.5: 4-hr standby for comms/visual indicators, 1-hr for audible.A17.1 §2.27.1.1.5
Phase 2 — ATA Installation & Configuration
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Select and procure ATA (Grandstream HT813) The HT813 is a hybrid ATA with 1 FXS port (connects to the cab phone via traveler pair) and 1 FXO port (connects to a PSTN line for lifeline failover). For this installation: FXS → elevator phone circuit, FXO → spare POTS/PSTN line if one remains available at the demarc. Confirm unit supports Polarity Reversal/Wink/Loop Current (HT813 does per spec). HT813: 1 FXS + 1 FXO · Wink/Polarity Reversal/Loop Current supported · Built-in NAT router (WAN + LAN ports) · 5 LEDs: POWER, FXO, FXS, WAN, LANHARDWARE
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Mount ATA in machine room or IDF — near 66-block splice point Install in a clean, accessible, temperature-appropriate location. Machine rooms should be 50–104°F. Secure with Velcro or DIN rail adapter; do not leave loose. Label with elevator number, ATA MAC address, and SIP extension.INSTALL
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Wire ATA FXS port to 66-block / existing phone pair Connect ATA RJ11 (FXS port) to the Tip/Ring pair that feeds the traveler cable. At the 66-block, bridge from the VoIP side to the elevator side. Maintain polarity: Tip (green/white-blue) → Pin 1, Ring (red/blue-white) → Pin 2. See Wiring Diagrams tab. Do NOT reverse polarity — cab phone may not function correctly. Verify with volt meter: ATA should present ~48VDC on hook.POLARITY
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Configure SIP account on ATA (see ATA Config tab) Register the ATA FXS port to the VoIP system. Configure Off-Hook Auto-Dial to monitoring center number. Set codec preference to G.711 μ-law (PCMU). Disable call waiting, 3-way conference, and voicemail — none appropriate for emergency phone.CONFIG
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Install UPS for ATA and network switch Place an appropriate UPS on the ATA power supply and the upstream network switch. Size for 4-hour runtime at the combined load. Document UPS model, battery date, and estimated runtime. Label UPS: "EMERGENCY ELEVATOR COMMS — DO NOT POWER OFF." 4-hour minimum per A17.1 2019+ §2.27.1.1.5. Test UPS by pulling facility power — verify ATA stays registered.A17.1 §2.27.1.1.5
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Verify SIP registration on ATA Access ATA web GUI (default: http://[IP] · admin/admin). Navigate to Status → Port Status → Registration. Confirm "Registered." Document the SIP server address, extension, and username in the site record.VERIFY
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Connect and configure FXO port — PSTN lifeline (HT813-specific) If a POTS line remains available at the demarc (even a single spare pair), connect it to the HT813 FXO port via RJ11. This enables automatic PSTN pass-through: if the HT813 loses power OR loses SIP registration, the FXO line is transparently bridged to the FXS port — the cab phone falls back to analog POTS without any active switching. Configure FXO port: (1) Register FXO with a SIP account if inbound routing is needed, or leave unregistered for pure lifeline pass-through. (2) Set "PSTN Ring Thru FXS" appropriately. (3) Enable "Enable PSTN Disconnect Tone Detection." (4) Set AC Termination Model to Auto-Detected for US POTS. HT813 lifeline behavior: power loss or SIP loss → FXO/PSTN transparently connected to FXS port. No configuration needed in the cab — it's hardware-level pass-through. This is the strongest available argument for the HT813 over the HT801/802 in a life-safety application.CRITICAL — HT813
Phase 3 — End-to-End Testing
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Press PHONE button in cab — verify call completes to monitoring center Single button press must initiate call. Call must reach live personnel (or automated system that routes to live within 45 seconds). Verify audio quality is clear in both directions from within the cab. No handset — must be hands-free.FUNCTIONAL TEST
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Verify visual acknowledgment indicator illuminates in cab When monitoring center picks up, the PHONE LED/indicator in the car must illuminate. It must NOT extinguish until the call is terminated by authorized personnel. A17.1 §2.27.1.1.3(c): visual indicator stays lit for duration of call.A17.1 §2.27.1.1.3(c)
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Test WINK signal / polarity reversal from monitoring center (if applicable) If the monitoring center sends a WINK or polarity reversal for call acknowledgment, confirm the ATA passes this through to the cab phone device. Use Fluke 87V in AC voltage mode at the 66-block during a live test call to observe signaling transitions on the tip-ring pair. WINK: brief 140–290ms open-loop event. Polarity reversal: tip/ring DC polarity swaps on answer. Both supported by HT813 FXS port.SIGNAL TEST
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Verify location announcement plays automatically When the monitoring center answers, the cab phone must automatically announce the building address and elevator number. This is pre-programmed in the cab phone device — verify it plays correctly and is audible to the monitoring center. A17.1 §2.27.1.1.3(d): location/elevator ID must be provided to authorized personnel.A17.1 §2.27.1.1.3(d)
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Test 45-second fallback routing If the primary monitoring number goes unanswered, verify the system routes to a secondary number within 45 seconds. This may be configured in the cab phone device or at the ATA/VoIP PBX level using ring group or failover routing.A17.1 §2.27.1.1.2(b)
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Simulate power failure — verify 4-hour UPS operation Disconnect facility power from the ATA and network switch circuit. Verify: ATA stays registered, call can still be completed from cab, visual indicator in cab still functions. Let system run on battery for a minimum 30 minutes; extrapolate or test full 4 hours.POWER TEST
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Test PSTN lifeline failover (HT813 FXO — if POTS line connected) With a POTS line connected to the HT813 FXO port: (1) Simulate VoIP/SIP failure by disconnecting the Ethernet cable from the ATA. (2) Press the PHONE button in the cab. (3) Verify the call routes over the POTS line to the monitoring center. (4) Restore Ethernet and verify ATA re-registers to VoIP automatically. This is the HT813's primary advantage — hardware-level analog fallback requires no software failover logic. Per Grandstream docs: if HT813 loses power OR SIP registration, the PSTN line on FXO is transparently bridged to FXS. This is passive/hardware-level — it does not require the ATA to be powered for basic pass-through.HT813 LIFELINE TEST
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Verify daily automatic path verification is active Confirm that either the ATA or the monitoring platform performs an automatic daily check of the communication path. Document what system performs this check, what it tests, and how an alarm is generated if verification fails. A17.1 §2.27.1.1.6: verification must be automatic, at least daily, without activating the comm link.A17.1 §2.27.1.1.6
Phase 4 — State Inspector Approval
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Compile documentation package for Utah Elevator Inspector Prepare: (1) Written scope of work describing the POTS→VoIP change, (2) ATA spec sheet showing Wink/polarity reversal support, (3) UPS spec sheet with runtime calculation, (4) Written confirmation from monitoring center of VoIP compatibility, (5) Before/after wiring diagrams, (6) Test results log.REQUIRED DOCS
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Schedule inspection with Utah Division of Boiler and Elevator Safety Do not attempt to return elevator to full service with the new VoIP phone until the inspector has cleared it. Schedule early — inspection slots can be limited. Provide the inspector access to the machine room, cab, and all wiring points. Utah Certificate of Inspection valid for 24 months. Must be displayed conspicuously in elevator.INSPECTOR
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Perform live demonstration for inspector Be prepared to demonstrate: button press → call connects → visual indicator illuminates → audio is clear → UPS operates on battery → daily verification is active. Have the monitoring center on standby to receive a test call during inspection.DEMO
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Post new Certificate of Inspection in elevator cab Once approved, post updated certificate. File copies of all documentation in site record. Set a calendar reminder for re-inspection 22 months out (2-month buffer before 24-month expiration).CLOSE-OUT
Grandstream HT813 — Elevator Phone Configuration
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Why the HT813 for a life-safety application: The HT813 is a hybrid ATA — it has both an FXS port (connects to your analog elevator phone via the traveler pair) and an FXO port (connects to a PSTN/POTS line). If the HT813 loses power or loses SIP registration with the VoIP system, it automatically bridges the FXO PSTN line directly to the FXS port at the hardware level. The cab phone falls back to a plain analog call over copper — no software, no network, no configuration required in that moment. This passive failover is uniquely well-suited to elevator emergency phone requirements.
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Emergency use disclaimer: Like other Grandstream ATAs, the HT813 is not factory pre-configured for emergency services and Grandstream does not guarantee emergency connectivity. The FXO lifeline capability is hardware-level and reliable, but the VoIP path (FXS in normal operation) depends on your SIP provider and PBX uptime. Use an enterprise-grade SIP provider with a documented SLA. This is not a place for consumer-grade VoIP.
HT813 Port Map — Know Before You Wire
| Port / LED | Physical | Purpose in This Installation |
|---|---|---|
| FXS Port | Green RJ11 | Connects to elevator cab phone circuit via 66-block / traveler pair. This is the "phone side." |
| FXO Port | Blue RJ11 | Connects to an existing PSTN/POTS line (if available at demarc). Provides automatic analog lifeline fallback. |
| WAN Port | RJ45 | Connect to building network switch (VoIP VLAN). Primary path for SIP registration and calls. |
| LAN Port | RJ45 | HT813 has built-in NAT router. LAN port can connect a local device (laptop for config). Not used for production traffic here. |
| POWER LED | Blue solid | Unit is powered |
| FXS LED | Blue solid = registered; blink = in call | Confirms SIP registration for elevator phone extension |
| FXO LED | Blue solid = PSTN line detected | Confirms POTS lifeline line is present and active |
| WAN LED | Blue solid = link up | Network connectivity |
Step 1 — Access Web GUI
Connect HT813 WAN port to network. From a phone plugged into the FXS port, dial *** then 02 to hear the IP address. Navigate to that IP in a browser. Login: admin / admin — change immediately. Web GUI tabs: STATUS · BASIC SETTINGS · ADVANCED SETTINGS · FXS PORT · FXO PORT.
Step 2 — Basic Settings
| Parameter | Recommended Value | Reason |
|---|---|---|
| Admin Password | Change from default | Security baseline — default is "admin" |
| Time Zone | US/Mountain | Utah local time for logs and diagnostics |
| Device Mode | Bridge (recommended) | Disables NAT router function; ATA passes traffic through. Use "NAT Router" only if HT813 is the edge device — unlikely in a building IDF/MDF setup. |
| IP Mode (WAN) | Static IP (preferred) | Prevents IP drift on reboot; required for stable SIP registration and remote monitoring |
| Layer 3 QoS (DSCP) | EF (46 / 0x2E) | Marks voice packets for priority on managed switches |
| Reply to ICMP on WAN | Yes | Allows ping for basic connectivity verification from network team |
Step 3 — FXS Port Settings (Elevator Phone — Primary VoIP Path)
Web GUI → FXS PORT tab
| Parameter | Recommended Value | Reason |
|---|---|---|
| SIP Server | [PBX IP or hostname] | Your VoIP PBX address |
| SIP User ID | [Extension #] | Elevator phone extension number |
| Authenticate ID | [Extension #] | Usually same as SIP User ID |
| Authenticate Password | [SIP password] | Set on PBX side — use strong password |
| Name / Caller ID | ELEVATOR [#] EMERGENCY | Identifies call at monitoring center display |
| Preferred Codec (1st) | PCMU (G.711 μ-law) | Best compatibility; no compression artifacts; lowest latency |
| DTMF Method | RFC2833 | Most compatible across VoIP infrastructure |
| Register Expiration | 60 seconds | Short interval detects registration drops quickly |
| Off-Hook Auto-Dial | [Monitoring center number] | Single-button emergency call — critical for code compliance |
| Auto-Dial Delay | 1–2 seconds | Allows line to stabilize after off-hook before dialing |
| Call Waiting | Disabled | No call waiting on emergency line |
| 3-Way Conference | Disabled | Not applicable; prevents misuse |
| Do Not Disturb | Disabled (locked) | Emergency line must always pass calls through |
| Voicemail | Disabled | A17.1 prohibits automated answering as final destination |
| Polarity Reversal | Enabled (if monitoring center uses it) | Signals call answer to cab phone; may drive visual indicator |
| Wink | Enabled (if monitoring center sends WINK) | Call acknowledgment signaling — confirm with monitoring center |
| Loop Current Disconnect | Per monitoring center spec | Signals call termination on the analog side |
| Echo Cancellation (LEC) | Enabled | Essential in machine rooms — typically noisy electrical environment |
| Gain (RX/TX) | Start at 0dB; adjust after test call | Machine room acoustic conditions vary; adjust if monitoring center reports low volume or if cab is too loud |
Step 4 — FXO Port Settings (PSTN Lifeline — HT813 Exclusive Feature)
Web GUI → FXO PORT tab · Only applies if a POTS line is connected to the FXO port
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Passive vs. Active lifeline: The HT813's most important lifeline behavior is passive — if the unit loses power or SIP registration, the PSTN line on the FXO port is hardware-bridged directly to the FXS port. The cab phone connects to the POTS line with no software involvement. This requires no FXO configuration at all — it happens automatically. The settings below are for active FXO use: routing specific calls through the POTS line while VoIP is still up, or registering the FXO port as a SIP account for inbound routing.
| Parameter | Recommended Value | Reason |
|---|---|---|
| AC Termination Model | Auto-Detected (or USA/600Ω) | Matches US POTS line impedance; auto-detect works for most Utah POTS lines |
| Enable PSTN Disconnect Tone Detection | Yes | Detects when POTS line goes dead (carrier loss); prevents stuck calls |
| PSTN Disconnect Tone | Default (US tone pattern) | US standard reorder tone; leave default unless POTS line uses non-standard tones |
| Number of Rings Before Answer | 2 | If set to 1, Caller ID may not be captured before answer |
| PSTN Ring Thru FXS | No | Prevents incoming POTS calls from ringing the elevator cab phone — only outbound lifeline needed here |
| Stage Method | 1 | One-stage dialing — simpler for emergency use; no second-stage PIN required |
| Route Call to PSTN (Dial Plan) | {L: [monitoring#]x+} or leave blank for passive-only | If active routing through POTS is desired as VoIP fallback, configure dial plan to match monitoring center number. Leave blank if relying on passive hardware pass-through only. |
| Current Disconnect | Disabled (test first) | Some legacy POTS lines (especially AT&T copper) do not tolerate current disconnect. Enable only if POTS line is confirmed compatible. Tone + Reversal detection is safer on older lines. |
Step 5 — Verify Registration (Both Ports)
FXS STATUS CHECK — Web GUI → Status → Port Status
FXS Registration: should display Registered
FXO Status: should display PSTN Connected (if POTS line is plugged in; FXO LED will be solid blue)
If FXS shows "Not Registered": check SIP server address, credentials, firewall rules (UDP 5060 SIP, UDP 10000–20000 RTP).
If FXO shows no line detected: check RJ11 connection at FXO port and at demarc/66-block.
FXO Status: should display PSTN Connected (if POTS line is plugged in; FXO LED will be solid blue)
If FXS shows "Not Registered": check SIP server address, credentials, firewall rules (UDP 5060 SIP, UDP 10000–20000 RTP).
If FXO shows no line detected: check RJ11 connection at FXO port and at demarc/66-block.
Alternative ATA Options (If HT813 Is Unavailable)
Cisco SPA122
Enterprise-grade 1 FXS + 1 FXO hybrid ATA — functionally similar to the HT813. More expensive; well-suited if the building's VoIP infrastructure is Cisco-managed and provisioning templates already exist.
Obihai OBi212
1 FXS + 1 FXO alternative. Supports G.711, polarity reversal, off-hook auto-dial. Good budget option if FXO lifeline is needed and HT813 is unavailable, though Obihai support has changed since Google's acquisition.
Wiring Diagrams — POTS to VoIP Conversion
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Always photograph the existing 66-block wiring before any changes. Label all existing pairs. Maintain tip/ring polarity throughout — reversing polarity at any splice can prevent the cab phone from functioning correctly.
FIG 1 — System Overview: Elevator Cab to VoIP Network
FIG 2 — 66-Block Splice Detail: POTS Removed, ATA Bridged In
FIG 3 — UPS / Backup Power Path (4-Hour Requirement)
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Key insight on UPS placement: Many technicians UPS the ATA but forget the network switch. If the switch powering the ATA's Ethernet port goes down, the VoIP registration drops and the emergency phone goes dead — even with the ATA powered. Both devices must be on battery backup for the full 4-hour requirement to be met.
Test Log & Sign-Off
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Complete each test, record results below, and present this log to the Utah State Elevator Inspector. The inspector may request a live demonstration of any item on this list.
Functional Test Results
| Test | Code Ref | Pass/Fail | Notes / Date |
|---|---|---|---|
| Single button press initiates call — no handset required | §2.27.1.1.3(a) | [ PENDING ] | Click to edit |
| Call reaches live authorized personnel within 45 sec | §2.27.1.1.2(b) | [ PENDING ] | Click to edit |
| Visual acknowledgment indicator illuminates in cab | §2.27.1.1.3(c) | [ PENDING ] | Click to edit |
| Building location and elevator # announced automatically | §2.27.1.1.3(d) | [ PENDING ] | Click to edit |
| Call does NOT route to automated answering as final dest. | §2.27.1.1.1 | [ PENDING ] | Click to edit |
| Fallback routing activates if primary unanswered | §2.27.1.1.2(b) | [ PENDING ] | Click to edit |
| WINK / polarity reversal passes through to cab device | ATA spec | [ PENDING ] | Click to edit |
| UPS sustains ATA + switch with facility power disconnected | §2.27.1.1.5 | [ PENDING ] | Click to edit |
| Audible alarm activates when communication path fails | §2.27.1.1.6 | [ PENDING ] | Click to edit |
| Daily automatic path verification confirmed active | §2.27.1.1.6 | [ PENDING ] | Click to edit |
| SIP registration verified stable over 24-hour period | Best practice | [ PENDING ] | Click to edit |
| HT813 FXO LED solid blue — PSTN lifeline line confirmed present at FXO port | HT813 spec | [ PENDING ] | Click to edit |
| HT813 FXO lifeline test: disconnect Ethernet → cab phone call still completes via POTS | HT813 spec | [ PENDING ] | Click to edit |
Click [ PENDING ] to cycle through: PENDING → PASS → FAIL. Notes cells are editable.
Sign-Off Block
INSTALLING TECHNICIAN
NAME / DATE
UTAH STATE ELEVATOR INSPECTOR
NAME / CERT # / DATE
MONITORING CENTER CONTACT
NAME / COMPANY / DATE CONFIRMED VoIP COMPATIBLE
CERTIFICATE OF INSPECTION #
ISSUED DATE / EXPIRATION DATE (24 months)
Key Contacts
| Organization | Contact | Notes |
|---|---|---|
| Utah Division of Boiler & Elevator Safety | (801) 530-6800 | AHJ for elevators · laborcommission.utah.gov |
| Grandstream Support | support.grandstream.com | HT801/HT802 config help |
| Monitoring Center | [Fill in] | Confirm VoIP compat, WINK signal use |
| Building IT / VoIP Admin | [Fill in] | SIP credentials, VLAN, QoS config |
| Elevator Service Company | [Fill in] | Traveler cable drawings, cab phone documentation |