Five 9s Communications — Field Technology Training

Fieldwire by Hilti

Jobsite Management Software — Technician Training Module
Five 9s Communications
Module Progress 0 of 6 Sections Complete
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Welcome to Fieldwire by Hilti Training

Course Duration: 35–50 minutes

Fieldwire is the jobsite management app Five 9s uses to share plans, assign and track work, and document what gets installed. This course walks through the features you’ll use in the field: plans and version control, tasks and statuses, forms and reports, the mobile app and offline mode, and how the field and office stay in sync.

What You’ll Learn
  • Explain what Fieldwire is and how Five 9s uses it
  • Upload, version, and mark up plans
  • Create, pin, assign, and update tasks through their statuses
  • Use forms, reports, RFIs, and submittals to document work
  • Set up the mobile app and work offline on sites with poor signal
  • Keep the office and field aligned through task conversations and synced records
How This Course Works
  • Six sections, each ending with a knowledge check. You get two attempts, with feedback after each one.
  • Finish each knowledge check to unlock the next section.
  • Final assessment: 10 questions. You need 80% (8 of 10) to pass and receive your certificate.
  • Your results are emailed automatically to the training administrator, and a copy goes to you, whether you pass or not.

Some features depend on your company’s Fieldwire plan. Where that matters, the course says so.

1

Introduction to Fieldwire by Hilti

Fieldwire by Hilti is a mobile-first jobsite management platform designed to empower every member of the construction team — from foremen and technicians to project managers — with real-time access to project data, plans, and tasks. It bridges the gap between field operations and office management in a single, easy-to-use application.

🏗️

Scale

Used on more than 4 million projects worldwide, according to Fieldwire.

🔴

Hilti Group

Hilti agreed to acquire Fieldwire in November 2021 for about $300 million. It’s now sold as Fieldwire by Hilti.

⏱️

Productivity

Fieldwire reports that it improves trade productivity by more than 12% on average.

📱

Any Device

Runs in a web browser and on iOS and Android phones and tablets. The mobile apps also work offline.

Three Core Use Cases

  • Access & Share Information — Plans, markups, RFIs, submittals, and documents
  • Plan & Manage Work — Task management, task comments, scheduling (calendar and Gantt), and punch lists
  • Track & Report Progress — Forms, reports, change orders, and progress photos

At Five 9s Communications, Fieldwire is used to coordinate installation tasks, share as-built documentation, and keep project managers aligned with field technicians across all active job sites.

📝 Section 1 Knowledge Check

What company agreed to acquire Fieldwire in 2021?
Attempts: 0/2
2

Plan Management & Document Control

Fieldwire makes it simple to upload, organize, and share project plans so that every team member is always working from the most current version. Outdated drawings cause costly rework — Fieldwire eliminates this risk with automatic version control.

Key Plan Management Features

  • Import construction plans as PDF files (JPEG and PNG also work) — Fieldwire reads sheet names automatically with OCR
  • Automatic version control — upload a sheet with the same name and it becomes the current version, while each plan keeps its complete revision history
  • Bring in plans from Box, Dropbox, OneDrive, or Google Drive (two-way sync with Box, Dropbox, and OneDrive depends on your company’s plan)
  • View and annotate plans from any device, including offline on mobile
  • Mark up plans with notes, photos, videos, and geolocated tasks
  • Export annotated plans as PDF reports for handover and documentation
📄

Version Control

Fieldwire automatically tracks plan revisions, so no one works from an outdated drawing — and earlier versions stay available for reference.

✏️

Markup Tools

Annotate directly on plans with comments, shapes, photos, and video links.

☁️

Cloud Sync

Integrates with Box, Dropbox, OneDrive, and Google Drive for seamless document flow.

Uploading a Plan — Basic Workflow

  1. Open the project in Fieldwire and navigate to the Plans tab.
  2. Tap or click Upload and select your PDF file (or sync from cloud storage).
  3. Fieldwire reads the sheet names. Review and approve them — a sheet won’t open until any naming conflict is resolved — and matching sheets are versioned automatically.
  4. All team members with project access immediately see the updated plan on their devices.

📝 Section 2 Knowledge Check

What feature in Fieldwire ensures all team members are always viewing the latest version of project plans?
Attempts: 0/2
3

Task Management

Task management is the operational core of Fieldwire. Tasks give every crew member a clear, accountable record of what needs to be done, where, and by when — all linked directly to the relevant location on a site plan.

Task Statuses — Fieldwire Defaults

  • Priority 1 (red), Priority 2 (orange), Priority 3 (yellow) — open tasks, ranked by urgency
  • Completed (green) — the assignee has finished the work
  • Verified (blue) — a reviewer has confirmed the work is done correctly

On Pro and higher plans, admins can create custom statuses — for example, a punch or inspection workflow — so your project may use different names. Ask your project manager which workflow your project uses.

📍

Geolocated Tasks

Each task is pinned to a specific location on the site plan — instantly visible to all stakeholders.

👤

Assignment

Assign tasks to individuals or trade crews with deadlines and priority levels.

📷

Photo Documentation

Attach photos and videos directly to tasks for as-built documentation and quality control.

🔔

Notifications

Push notifications alert assigned team members instantly when a task is created or updated.

For Five 9s technicians: use tasks to document installation checkpoints, flag issues requiring supervisor review, and capture photographic evidence of completed work — all linked to the relevant area of the site plan.

📝 Section 3 Knowledge Check

What does geolocating a task in Fieldwire do?
Attempts: 0/2
4

Forms, Reports & Documentation

Fieldwire replaces paper-based field documentation with digital forms that can be filled out on-site, automatically compiled into reports, and instantly shared with the project team and management.

📋

Daily Reports

Capture crew size, work performed, materials used, and site conditions each day.

🦺

Safety Inspections

Complete jobsite safety checklists and document hazards with photos.

✅

Punch Lists

Create and close punch list items linked directly to plan locations for final inspections.

📤

Automated PDF Reports

Build PDF or spreadsheet reports on the web, schedule them to recur, and send them to people who don’t have a Fieldwire account.

RFIs and Submittals

  • RFI (Request for Information) — Formally document and track clarification requests from the field to design teams or owners
  • Submittals — Manage material and equipment approval workflows in one place
  • Change Orders — Track scope changes and budget adjustments with full documentation history
  • All records are stored with timestamps, user attribution, and photo attachments
  • Plan tier matters: custom forms come with the Business plan and up; RFIs, full submittal management, and change orders come with Business Plus. If you don’t see a feature, your project’s plan may not include it.

Important: Thorough documentation in Fieldwire has enabled contractors to successfully defend change orders. Always document your work with photos and detailed task notes.

📝 Section 4 Knowledge Check

Which of the following can be created and managed using Fieldwire Forms?
Attempts: 0/2
5

Mobile App & Offline Capabilities

Fieldwire is built mobile-first — designed to work reliably in the demanding conditions of a real job site, including areas with poor or no connectivity. The mobile experience is the primary way field technicians interact with the platform.

📶

Offline Mode

The iOS and Android apps work offline with project content already downloaded to the device. Changes sync when you reconnect and open the app. (The Windows app has no offline mode.)

🍎

iOS & Android

Native apps available for both platforms via the App Store and Google Play.

🌐

Web Browser

Full functionality available via Chrome, Edge, Firefox, and other modern browsers.

⚡

Fast Adoption

The intuitive interface requires minimal training — most technicians are productive within minutes.

Getting Started on Mobile

  1. Download the Fieldwire app from the App Store (iOS) or Google Play (Android).
  2. Sign in using your Five 9s Communications account credentials.
  3. Accept the project invitation from your project manager to join active job sites.
  4. Enable your active projects for offline use so their plans and data download to the device.
  5. View your assigned tasks, update statuses, and attach photos as you complete work.

Tip: Before heading to a low-connectivity site, log in and let your enabled projects finish syncing while you’re still connected — you can’t log in offline. Smart Sync limits full syncing to Wi-Fi by default to save data. Reports, bulk edits, and the Gantt view are done on the web.

📝 Section 5 Knowledge Check

You're heading to a site with no cell signal. What do you need to do before you lose connection?
Attempts: 0/2
6

Collaboration & Team Communication

Fieldwire keeps every stakeholder — project owners, general contractors, subcontractors, and field crews — connected through a single, shared source of truth. Decisions are faster, miscommunications are reduced, and accountability is built into every interaction.

💬

Task Conversations

Comments live inside each task, so the discussion stays with the issue and its photos — there’s no separate chat thread to lose track of.

🔗

Integrations

Connects with cloud storage, Outlook and Google Calendar, Microsoft Teams, Power BI, and Hilti ON!Track, and offers a REST API.

👥

Multi-Stakeholder

From owners to subcontractors, all participants share one real-time updated project database.

📊

Transparency

Every action is logged with user attribution and timestamps for full project accountability.

RFI — Request for Information

  • An RFI is a formal document used to request clarification on project scope, design intent, or specifications
  • Field technicians can create RFIs directly from the Fieldwire app and attach supporting photos or markups
  • RFIs are tracked with response deadlines and a full correspondence history
  • Resolved RFIs become part of the permanent project record, reducing disputes during closeout
  • RFIs are a Business Plus feature — if you don’t see them, use the project’s RFI process or ask your project manager

All tasks, photos, and documents captured in the field are available to the Five 9s office team as soon as your device syncs, enabling project managers to stay current without needing to be on site.

📝 Section 6 Knowledge Check

What does “RFI” stand for in construction document management?
Attempts: 0/2

🎯 Final Assessment

Answer all 10 questions. A score of 80% or higher (8 of 10) is required to pass. These questions are different from the section knowledge checks.

1. What type of platform is Fieldwire primarily designed to be?

2. Which cloud storage services can Fieldwire bring plans and files in from?

3. How does the Fieldwire mobile app handle a job site with no internet connection?

4. Which file format works best for importing construction plans into Fieldwire?

5. On which devices can Fieldwire be used?

6. Which Fieldwire feature lets team members annotate plans directly with notes, photos, and markups?

7. Who can receive a scheduled Fieldwire PDF report?

8. Which of the following is NOT a Fieldwire feature?

9. What happens to tasks, photos, and documents captured in the Fieldwire field app?

10. What are Fieldwire's default task statuses?