Five 9s Communications — Field Technology Training

Fieldwire by Hilti

Jobsite Management Software — Technician Training Module
Five 9s Communications
Module Progress 0 of 6 sections complete
1

Introduction to Fieldwire by Hilti

Fieldwire by Hilti is a mobile-first jobsite management platform designed to empower every member of the construction team — from foremen and technicians to project managers — with real-time access to project data, plans, and tasks. It bridges the gap between field operations and office management in a single, easy-to-use application.

🏗️

Scale

Used on over 2,000,000 projects worldwide by teams of 10 to 10,000.

🔴

Hilti Group

Acquired by the Hilti Group in 2021, accelerating development and global reach.

⏱️

Time Savings

Saves each team member up to one hour per day on every project.

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Any Device

Runs on any browser, iOS or Android phone, or tablet — online and offline.

Three Core Use Cases

  • Access & Share Information — Plans, markups, RFIs, submittals, and documents
  • Plan & Manage Work — Task management, direct messaging, scheduling, and punch lists
  • Track & Report Progress — Forms, reports, change orders, and progress photos

At Five 9s Communications, Fieldwire is used to coordinate installation tasks, share as-built documentation, and keep project managers aligned with field technicians across all active job sites.

📝 Section 1 Knowledge Check

What company acquired Fieldwire in 2021?
2

Plan Management & Document Control

Fieldwire makes it simple to upload, organize, and share project plans so that every team member is always working from the most current version. Outdated drawings cause costly rework — Fieldwire eliminates this risk with automatic version control.

Key Plan Management Features

  • Import construction plans as PDF files directly into the platform
  • Automatic version control — new uploads replace old ones without confusion
  • Sync plans from cloud storage: Box, Dropbox, OneDrive, Google Drive
  • View and annotate plans from any device, including offline on mobile
  • Mark up plans with notes, photos, videos, and geolocated tasks
  • Export annotated plans as PDF reports for handover and documentation
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Version Control

Fieldwire automatically tracks plan revisions, ensuring no one works from an outdated drawing.

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Markup Tools

Annotate directly on plans with comments, shapes, photos, and video links.

☁️

Cloud Sync

Integrates with Box, Dropbox, OneDrive, and Google Drive for seamless document flow.

Uploading a Plan — Basic Workflow

  1. Open the project in Fieldwire and navigate to the Plans tab.
  2. Tap or click Upload and select your PDF file (or sync from cloud storage).
  3. Fieldwire processes the file and adds it to the plan library with version tracking.
  4. All team members with project access immediately see the updated plan on their devices.

📝 Section 2 Knowledge Check

What feature in Fieldwire ensures all team members are always viewing the latest version of project plans?
3

Task Management

Task management is the operational core of Fieldwire. Tasks give every crew member a clear, accountable record of what needs to be done, where, and by when — all linked directly to the relevant location on a site plan.

Task Lifecycle — Statuses

  • To Do — Task has been created and assigned but not yet started
  • In Progress — Team member has begun work on the item
  • Ready for Review — Work is complete; awaiting inspection or approval
  • Complete — Task has been verified and closed
📍

Geolocated Tasks

Each task is pinned to a specific location on the site plan — instantly visible to all stakeholders.

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Assignment

Assign tasks to individuals or trade crews with deadlines and priority levels.

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Photo Documentation

Attach photos and videos directly to tasks for as-built documentation and quality control.

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Notifications

Push notifications alert assigned team members instantly when a task is created or updated.

For Five 9s technicians: use tasks to document installation checkpoints, flag issues requiring supervisor review, and capture photographic evidence of completed work — all linked to the relevant area of the site plan.

📝 Section 3 Knowledge Check

What does "geolocating" a task in Fieldwire allow you to do?
4

Forms, Reports & Documentation

Fieldwire replaces paper-based field documentation with digital forms that can be filled out on-site, automatically compiled into reports, and instantly shared with the project team and management.

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Daily Reports

Capture crew size, work performed, materials used, and site conditions each day.

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Safety Inspections

Complete jobsite safety checklists and document hazards with photos.

Punch Lists

Create and close punch list items linked directly to plan locations for final inspections.

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Automated PDF Reports

Generate professional progress reports automatically for seamless project handovers.

RFIs and Submittals

  • RFI (Request for Information) — Formally document and track clarification requests from the field to design teams or owners
  • Submittals — Manage material and equipment approval workflows in one place
  • Change Orders — Track scope changes and budget adjustments with full documentation history
  • All records are stored with timestamps, user attribution, and photo attachments

Important: Thorough documentation in Fieldwire has enabled contractors to successfully defend change orders. Always document your work with photos and detailed task notes.

📝 Section 4 Knowledge Check

Which of the following can be created and managed using Fieldwire Forms?
5

Mobile App & Offline Capabilities

Fieldwire is built mobile-first — designed to work reliably in the demanding conditions of a real job site, including areas with poor or no connectivity. The mobile experience is the primary way field technicians interact with the platform.

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Offline Mode

The app functions fully without internet. Changes sync automatically when reconnected.

🍎

iOS & Android

Native apps available for both platforms via the App Store and Google Play.

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Web Browser

Full functionality available via Chrome, Edge, Firefox, and other modern browsers.

Fast Adoption

The intuitive interface requires minimal training — most technicians are productive within minutes.

Getting Started on Mobile

  1. Download the Fieldwire app from the App Store (iOS) or Google Play (Android).
  2. Sign in using your Five 9s Communications account credentials.
  3. Accept the project invitation from your project manager to join active job sites.
  4. Navigate to your assigned project and download plans for offline access.
  5. View your assigned tasks, update statuses, and attach photos as you complete work.

Tip: Before arriving on a job site in a low-connectivity area, open the project in Fieldwire while on Wi-Fi so plans are cached locally for offline use.

📝 Section 5 Knowledge Check

How does the Fieldwire mobile app handle areas with no internet connection on a job site?
6

Collaboration & Team Communication

Fieldwire keeps every stakeholder — project owners, general contractors, subcontractors, and field crews — connected through a single, shared source of truth. Decisions are faster, miscommunications are reduced, and accountability is built into every interaction.

💬

Direct Messaging

Conversations are linked to specific tasks — context is never lost in a separate chat thread.

🔗

Integrations

Connects with Box, Dropbox, OneDrive, Google Drive, and other construction tech via open API.

👥

Multi-Stakeholder

From owners to subcontractors, all participants share one real-time updated project database.

📊

Transparency

Every action is logged with user attribution and timestamps for full project accountability.

RFI — Request for Information

  • An RFI is a formal document used to request clarification on project scope, design intent, or specifications
  • Field technicians can create RFIs directly from the Fieldwire app and attach supporting photos or markups
  • RFIs are tracked with response deadlines and a full correspondence history
  • Resolved RFIs become part of the permanent project record, reducing disputes during closeout

All tasks, photos, and documents captured in the field are instantly accessible to the Five 9s office team, enabling project managers to stay current without needing to be on site.

📝 Section 6 Knowledge Check

What does "RFI" stand for in the context of Fieldwire's document and communication management?

🎯 Final Assessment

Answer all 10 questions. A score of 80% or higher (8/10) is required to pass.

1. What type of platform is Fieldwire primarily designed for?

2. Which of the following cloud storage services does Fieldwire integrate with?

3. How much time can Fieldwire save each team member per day on a project?

4. What is the primary file format for importing construction plans into Fieldwire?

5. On which devices can the Fieldwire application be used?

6. What Fieldwire feature allows team members to annotate plans directly with notes, photos, and markups?

7. What are Fieldwire's three core use cases?

8. Which of the following is NOT a feature offered by Fieldwire?

9. What happens to tasks, photos, and documents captured in the Fieldwire field app?

10. What is the correct task progression order in Fieldwire?